3 June 2023
Emma is the consumate professional in every detail covering the booking of any cruise, and dealing with any queries etc, and as a bonus she performs all this in such a friendly way ! The Hebrides Cruises team have this down to a fine art, the welcome is first class, and the handling of the luggage etc is so reassuring. Likewise, the assistance given on leaving the cruise is above and beyond, offers of help arranging taxis etc is always there, and the luggage is carried up to the end of the pier for all. That said, leaving the Emma Jane is always the least enjoyable part of any cruise, its like leaving good friends ! This was a wonderful cruise, helped somewhat by the glorious weather, but it was the pace of the whole thing that was absolute perfection. No having to dash anywhere, no trying to catch up, just a thoroughly laid back and ultimately very enjoyable cruise. Yes, the wildlife was unforgettable, but the scenery, and the history combined with the willingness of the crew to add that cherry to the top of the cake on a daily basis made this the perfect cruise – even those less interested in wildlife would enjoy this cruise I’m sure.The crew excelled in absolutely everything, the meals were sublime, the service/care provided by the crew was I believe, unbeatable, and everything was clean and in the right place. AS ALWAYS ! Yes, there are other vessels offering perhaps similar-looking cruises, but look a little deeper, check the reviews, and if possible, check the smiles of the guests as they finish their cruise. I’m lucky enough to have been on a few Hebrides Cruises adventures now, and one of the more telling things is the number of repeat customers that keep coming back. I think that speaks volumes !
Steve Lloyd
Dear Emma, It was lovely to meet you briefly both before and after our recent cruise - Fiona and I had such a wonderful time, the fellow passengers were great company but what really made the trip was the fantastic crew, James (for the first 2 days), Bren, Zoe, Hannah and Charlie. They were so professional but also very personable and we could not have asked for better care (or indeed better food when it came to Charlie!). The cruise gave some spectacular highlights but for me the encounter with the humpback whale on the return leg was amazing but even better was the sunset off the Cairns of Coll - the evening meal had just finished when Bren came to announce that the sunset promise to be spectacular. I spent a good hour on the top deck photographing the beauty of the sunset but was aware of something special as Zoe, Hannah and Bren remained on top and there was total silence as we reflected on the profoundness of the scene.
Ian Woods: 17 July 2023St Kilda and the isles of the Outer Hebrides