We decided to enter for The Herald Scottish Family Business Awards 2023 because it celebrates the wealth of family businesses of all sizes and in all sectors across the country. The awards also recognise that family-owned businesses make a huge contribution to the Scottish economy. We believe it’s because we are a family business that we are able to transmit our own vision and values in the way we run our business and provide a quality service to our guests.
Therefore we are delighted that we have been shortlisted as a finalist in the categories that we entered of "Customer Service Excellence" and "Scottish Family Business of the Year (Micro)."
In addition to our own entries, we were also open to nominations from third parties, and our Judging Panel, for those they believe should be recognised. So to our complete surprise, we are also shortlisted as a finalist in the categories of "Green Family Business of the Year" and "Rural Family Business of the Year"! It was very exciting to hear we are finalists in four categories! Excellent customer service and our green credentials are the foundations of our family business, and it is very rewarding to have these recognised.
We (Rob, Emma and James) are looking forward to the awards ceremony on December 7th in Glasgow and meeting some of the many other thriving family businesses in Scotland.
Whatever the outcome, we are delighted to be represented in this great event which promotes and highlights this vital sector.
As ever the crew knowledge of secluded anchorages and ability to tweak the itinerary to keep everyone safe was very appreciated. As was the willingness to take us to Tobermory for an impromptu retail session. As ever the hospitality was outstanding. We love the relaxed and casual atmosphere on board, but with a real eye to detail and great customer service. Nothing is too much trouble. We cannot fault the quality of Sian’s cooking – whatever the sea state. The cabin fairy was ever present again – every time we left the boat we could see he’d been hard at work cleaning!
Catrin & Alan Lester: 17 June 2021Far-flung islands: Harris, Taransay & the Flannan Isles